FAQs

Have questions? We have answers! Explore our FAQ section to learn more about our services, policies, and how we can assist you every step of the way.

Frequently Asked Questions

Welcome to our FAQ Section! Here, we've compiled answers to commonly asked questions to provide you with quick and helpful solutions. Browse through the topics below to find answers to your inquiries. If you don't see what you're looking for, feel free to reach out to us directly for further assistance. Call us at +1-213-283-0920 or email us at support@easyhelp24.net.

How can I cancel my membership? +

To cancel your membership you can email us, call us, or fill out the contact form. Please remember to have the email that you signed up with by hand.

Is there a way to know for sure if my account has been cancelled? +

Upon cancelling your account, you should receive a confirmation email. If you do not receive it, please check your junk/spam folder. If it is not there, reach out to us via phone or email and we will be happy to assist you in confirming it has been cancelled.

Will I pay a cost once I cancel my membership? +

No, there are no cancellation fees. However, any outstanding balance must be cleared before cancellation.

Your site says there is a problem with my login. +

If you are experiencing login issues, try checking your spam folder for your One-Time Password or clearing your browser cache. Contact us if this issue persists.